Frequently Asked Questions

Here are some of our most frequently asked Questions.

Can I email you logos and custom layouts that I already have to see if they will work?
Absolutely.  We will be happy to answer any questions you may have and give suggestions or guidance along the way.  Send an email to CustomerSupport@DaedalusShop.com.

Some items are slightly tacky.  Why?
Great question.  Some items - especially wood - may have some tacky feeling.  This is usually because of the water in the wood and the amount of nutrients the tree had while growing.  With some use this should wear off.

Can I do bulk orders for lost trackables so I don't have to fill out an item for every lost trackable code?
Yes you can.  Simply e-mail us your list of lost trackable codes at CustomerSupport@DaedalusShop.com.  Place your order for your total needed and leave us a note to use the lost codes you have already supplied.  

Can I use AI to generate an image for me?
Yes you can.  In fact we have a video that explains how to do that here --> Creating an AI graphic. 

What do the different woods look like?
Great question.  We primarily use 1/8" plywood for most of our intricate designs.  Common woods are listed below.

Basswood - Most Commonly Used

Birch - A Nice Light Wood

Maple

Bubinga

Red Oak

Walnut - Our Darkest wood

Can I paint or color wood when I get it?
Yes.  Most wood is unfinished and will take paint, stain or markers well.